Water Damage Restoration in Raleigh, Cary & The Triangle
Carolina Restoration Services is prepared to recover from any amount of water damage, whether it is a water spot on your ceiling, a refrigerator line that has leaked across your hardwoods, the tub that your child left running, or the damage that resulted after your toilet backed up. We also offer emergency water damage restoration, water damage repair, water damage cleanup, water damage reconstruction and water damage mitigation services.
Fire Damage Repair in Raleigh, Morrisville & The Triangle
When you and your family have been affected by a fire there is a devastating impact on every aspect of your daily lives. Whether your home has been completely destroyed from an electrical fire or has been affected by a small kitchen fire with primarily smoke damage, we can restore your property and your belongings quickly and help return you and your family to your home with as little interruption as possible. We are available 24 hours a Day, 7 Days a Week to respond to your emergency.
Smoke Damage Restoration in Raleigh, Morrisville & Beyond
When you and your family have been affected by a fire there is a devastating impact on every aspect of your daily lives. Whether your home has been completely destroyed from an electrical fire or has been affected by a small kitchen fire with primarily smoke damage, we can restore your property and your belongings quickly and help return you and your family to your home with as little interruption as possible.
Severe thunderstorms and natural disasters can plow through our communities and leave behind devastation. Severe storms, hail, wind, lightning, tornadoes, hurricanes, and ice storms are responsible for fires, water damage, roof damage, and interior and exterior structural damage. We are available 24 hours a day, 7 days a week to respond to your emergency.
The team at Carolina Restoration Services has the expert water damage services you need for leaky ceilings, flood damage, water damage mitigation, water damage reconstruction and sewer backups in Raleigh NC and nearby locations. Click on the button below to learn more about our specialty water damage services. Whatever your emergency water damage restoration needs, Carolina Restoration Services has solutions, 24 hours a day, 7 days a week.
Carolina Restoration Services is a locally owned and operated full-service general contractor specializing in fire damage, water damage, smoke damage and storm damage and other emergency restoration services. We can provide both water damage mitigation, water damage reconstruction and repair services for commercial and residential customers. We have the knowledge, skills, and capability to handle your restoration project from start to finish. With over 85 full time employees on staff and over 65 vehicles in our fleet, handling disasters of any size is our specialty.
Carolina Restoration Services has qualified project managers and crew members on-call 24 hours a day, 7 days a week. Our crews are highly trained, extremely knowledgeable, and above all, passionate about their work. Every member of our team is committed to easing any stress and uncertainty in the aftermath of disaster through successful communication during each step of the restoration process. We are here to address ALL of your questions and concerns while exceeding your expectations with quality workmanship.
See What Our Emergency Damage Repair Customers Have To Say
Working with CRS to recover from some extensive water damage in our home was an excellent experience. From Aaron's mitigation team, to Eric's repair team, to Katie in the office, everyone made us feel like we were the only customers in the world and our satisfaction was their primary goal. In many ways they left our home in better shape than it ever was even before the damage. They put great care and attention in their work, and maintained consistent and clear communication every step of the way. I cannot say enough to recommend this company should you need them.
We had water damage at our home and everyone we worked with at Carolina Restoration was very professional and did a great job. Our project manager Chris was very professional and was always easy to reach and dealt with my questions asap. Everything went according to schedule and my floors and cabinet look like new now. Great job by Chris and team on the repairs. Jeremiah, Chauncey , Max and John did an excellent job moving our furniture. They worked very hard and got everything back the way we wanted it. Great workers and very respectful.
We had significant flood damage and had to work with insurance for repairs for the first time in our lives. Carolina Restoration made the fixing of our home a positive experience. The work was outstanding, the communication was accurate and always prompt, and Scott was onsite regularly to ensure that work was done as it was scheduled. I would definitely call Carolina Restoration in the future!
Keith Southern called to say he would be a few minutes late, a nice courtesy. He then provided a thorough evaluation of our situation--for no charge! We also used Carolina Restoration last year for a different issue. Again, good service.
The contents department was wonderful in helping me feel at ease with taking our items in and out of our home. Chauncey, Jermaih, John and Max we’re so helpful and easy to work with. They all went above and beyond! Thank you!
Chauncey, Jeremiah, Max, Perla, and Claudia were amazing. Can not thank them enough for their help. There were so accommodating, fun, and energetic making an already stressful situation so much easier to deal with. I can't thank them and Carolina Restoration enough for their help.
Chauncey , Jeremiah, John and Max went above and beyond today. They were extremely respectfull, very careful and they are truly an asset . The experience with Carolina restoration has been truly wonderful. That you.
Contacted CRS in the middle of a project as I spotted signs of a water leak. Keith came out to look at the issue and was so helpful. It turns out that there were no signs of a leak. Keith provided some recommendations after looking over the area for precautions to take to make sure the water stayed out. I was surprised that there was no charge to review this. I really appreciate the professional and friendly attitude of this team.
We are very pleased with our roof and this company. Josh McCombs is our sales rep. He was outstanding! Kind, efficient and professional. He has made our experience hassle free and a pleasure. All the staff is very competent.Cathy and Dave Young
We are very fortunate that our home owners insurance company, Erie, referred us to Carolina Restoration Services for remediation and repair services after a plumbing failure required all downstairs flooring to be removed and replaced. We found CRS to be a very professional and client oriented company. All the project managers, and teams, that we worked with in the various stages were great, especially Eric Ambrose who managed the repair phase to a completion that we find highly satisfactory.
Chauncey, Jeremiah, Max, Maria, and Claudia O did an amazing job helping us out in our time of need. I wish we would have had these guys instead of the trashy company of service master that Allstate stuck us with in the beginning. They were fast, polite, and extremely efficient. If you experience any house fire, flood, hurricane issues, call these guys. They will get you heading to recovery in no time!!!! Thank you guys so much!!!
They are very friendly and professional. Very prompt and efficient and go above what they are entitled to do with their job description. The assisted my grandmother with all her needs for her move and were very professional. Chauncey and Aaram were a big help and we really appreciate their hard work.
I'm thankful that Nationwide home owners insurance company, Susan, referred me to Carolina Restoration Services for remediation and repair services after a hot water heater rupture required all downstairs and upstairs flooring to be completely removed and replaced. I found CRS to be professional and client oriented. All the project managers, and teams, that I worked with were wonderful, especially Jeffrey, who managed the repair phase to completion. Also, a special thanks to Andreas for his fantastic work and attention to detail. Work well done!! Thank you!
Thank you to Carolina Restoration Pro for making the process for a new roof so easy. Thank you especially to Alan and Rose for taking so much time to explain everything and going out of their way to help us. We are so satisfied with all the work done on the new roof, from the expertise of the workers to the quality of the product. This company is a pleasure to deal with.
After a water pipe broke and flooded my house I needed new floors and drywall repair Carolina Restorations did an outstanding job and even finished ahead of schedule. My new floors are beautiful and the installers did a great job. The painters fixed the drywall and painted my entire kitchen with not a drop of misplaced paint. They moved all my furniture out and back in without incident and even put my complicated media center back together. I would highly recommend them for any of these services.
Chris Flantos and his team at Carolina Restoration did an outstanding job with my water damage claim. I've worked in insurance for over 20 years, and this was the first time I suffered my own homeowners claim. Not only did they respond quickly, but they kept up communication throughout the process until the job was complete. Thanks so much!
Worked with Carolina Restoration services to take care of a big water damage for the past several months. They have done an excellent job during the whole process, range from the mitigation, working with the insurance company on the estimation, repairing all the damages, and provide supporting documents for the mortgage company. Handling all the different parties involves a lot of work, the whole crew from Carolina Restoration Service make the whole process much less stressful. I especially appreciate the professional services provided by Chris Flantos during the repairing process. His team has done an excellent job beyond expectations. Overall, excellent services from a nice and warm team.
Colton and Hugo did an excellent job. We had interior water damage to parts of our ceiling and dry wall from a strong storm. They were very professional and courteous. They did a fantastic job repairing our ceiling, fixing the drywall, and painting.
Carolina Restoration did a great job of restoring our house after it was hit by a tree. Chris Flantos and his crew was competent and, most importantly, Chris did a great job of communicating any delays, changes and options throughout the process!
We had 2 separate water accidents with flooding within a few months at our rental. Carolina Restoration was fast, accurate and competent working with our rental agency and insurers. Office staff and owner helpful and available. We are very pleased with the advice given and the quality outcome.
I can't say enough good things about Carolina Restoration Services. We had a major leak in our office building and their team was onsite within 20 minutes of being called. They were able to get to work immediately and saved us tens of thousands of dollars worth of damages and repairs!
Thank you so much Chauncey, Mark, and Aaram! They were fantastic! They were extremely professional and went the extra mile. They made sure I was happy with everything before they left. I hope they're getting paid what they're worth because it's very hard to find such awesome movers who really care. So I hope they're getting paid accordingly!
We just went through a water loss claim and chose Carolina Restoration for mitigation and construction and were very pleased. They were professional, prompt and great to work with. Thomas and Brice were awesome and communicated with us at every stage of the process. Would definitely use them again!
Chris Flantos was awesome to work with! He stayed in touch during the process providing updates as to when crews would show up and what was being done during the reconstruction. I never had to call to see what was next! The crews arrived on time and left my home clean when they were done. Would recommend Carolina Restoration Services to anyone!
I was super fortunate to have Charlie and Hugo handle my final walk through/punch list. These guys were not only very professional and knowledgeable, but they were amazingly efficient, personable and went out of their way to make sure everything was handled to my satisfaction. My project manager, Eric, was very responsive in making sure corrections and concerns were promptly addressed. Thankful that my home is now restored and I must say myself, it's beautiful!!
The people who work here are some of the most amazing people I've ever met in my life. They are always kind, compassionate and helpful. They really care more than most others do. You can definitely rest easy with their help!!!
I possibly just received one of the best customer service experiences in my lifetime. A few months ago, I came home to a burning fire in my garage. The fire damaged the wall, floor, ceiling really everything the garage was smoke black. Soon after getting the claims process going with the insurance company Eric Ambrose showed up to walk me through the process of getting the garage repaired through his company "Carolina Restoration". At the beginning I was very distrustful and skeptical so I overemphasized that I wanted quality work done to repair the garage as it was before the fire. He said he wouldn't have it any other way. He had several crews come to do different services from painting to replacing the garage door. He always had a masterful plan on how and when each jobs was to be completed as he explained his plan to me. His crew did top notch work and the results were phenomenal. If you want the job done right this company with Eric Ambrose is in my opinion the best choice you can make. I'm speaking from experience. I am so impressed! What a remarkable person and company. They have my business for life.
Carolina Restoration did a fabulous job getting my house back to better than it was after my toilets flooded 2 floors. Chris was attentive as the manager of the project and always a quick text away if I had any questions. The repairs were handled quickly, everything looks wonderful, and it was finished weeks earlier due to Chris getting started as soon as possible. I'm very happy to have what feels like a new house after the initial shock and stress from the toilet backup!
Eric A. and the Carolina Restoration team did a wonderful job repairing my home from start to finish after severe water damage. Eric's customer service was excellent! His professionalism and responsiveness was impeccable! These people really care about your needs and work really hard to make sure that you are satisfied with the job! I would highly recommend this company to anyone in need of quality repair home services.
Carolina Restoration Service have done an awesome job repairing my house from storm damage, a top half of a pine tree snapped and landed on the roof. I hired them because they did a wonderful job on my mother's house years ago due to a broken water pipe. Hiring them for my own storm damage proved that they can deliver over and over time again.Once the work began it went fast. So many different sets of skill workers to coordinate. Chris Flantos was our project manager. He was very professional, patient (with us) and very responsive to our inquiries. He checked every stage of the repairs to ensure the work being done was correct and to our approval. He gave us his professional opinion that aided our decisions in the repairs. Thank you both to Chris and to Carolina Restoration Services. I'd hire you again without hesitation if ever needed again. This is home ownership made simple.Raleigh, NC resident.
I cannot say enough about how positive our whole experience was with Carolina Restoration Services. They have been amazing from the very beginning. Eric Ambrose was our Project Manager. He cared for us and our home and the project like it was his own. He was so diligent and responsive and respectful. Each workman that entered our home was professional, knowledgeable and did extremely high-quality work. I have raved to everyone I know about how happy we were and how they set our minds at ease after our flood. If you need any kind of restoration project, definitely call them. You will be so glad you did!
We cannot say enough about Carolina Restoration and their Construction Project Manager Matt Baker. Communication is key when dealing with water remediation and restoration events and Matt and the entire Carolina Team were proactive at every step of the process in organization, advance comprehensive communication and follow-through in doing what they said they would do when they said they would do it. Additionally, Matt was eager to ensure touch-up details were addressed swiftly and he routinely followed-up with us to ensure project elements were completed on time, to 'as original' standards or better and to our satisfaction. Should the need arise in the future Carolina will be the first for us to call.
Scott and Chris were amazing to work with following our dishwasher leak. Very large restoration project, involving moving us out of our home and replacing all hardwoods, tearing apart our kitchen, and renovating it during the process. There was a lot for them to coordinate, including scheduling of movers, contractors, floor & tile representatives, etc. etc. The schedule for this amount of work was so well done and everything was completed on time, with professionalism, and quality. Scott was always available when we had questions, needed anything, or to check on the work. HIGHLY recommend CRS!!!
Carolina Restoration came out and replaced my roof due to some weather damage. They came highly recommended from my insurance company. The project manager that was over my claim, Eric Ambrose is probably the best person in customer service that I have ever dealt with. He responded to my emails/texts promptly. The workers had my roof done in a day and were also very nice. If you ever need work done, I highly recommend this company and highly recommend Mr. Ambrose! Thank you Mr. Ambrose for working on my claim!
Although the process hit a few bumps, it was understandable with a project like this. Daniel Teasley in particular was a stand out with his communications. He was responsive, always answered or returned my call, was proactive and I honestly can say it was the best customer service I could have hoped for.
Carolina Restoration did an amazing job coming to our home within 24 hours of unexpected water damage and making the water damage repair easy and manageable. The entire team was knowledgeable and was happy to work with my schedule and meet our home needs. We were impressed by the quick response time and the professionalism. I would recommend this team for any of your restoration needs!
After a sever storm the roof of our church sanctuary, education wing and the steeple all needed to be replaced. From the first call to Carolina Restoration Services to last day of the crane lowering our new steeple in place we experienced nothing but professional, efficient, expert, and respectful service. They worked with us on the price as well as the timing of their work in order to be least disruptive to the actives of our congregation. They responded quickly and spent time offering options to our church trustees that was best suited to our needs, budget and desires. The new roof and steeple was installed with skill and great workmanship and is beautiful and will last us many, many years into the future. Chris our project manager from Carolina Restoration was excellent. We would HIGHLY recommend Carolina Restoration Services.
Carolina restoration was recommended to me by my Home Insurance Insurance Erie when i had a water damage . I had a great experience/service from Remediation which was completed by Matthew Mccarter, to the movers who came to move my furniture out and back in. They went above and beyond. Also the project manager Chris Flantos who managed the repairs was exceptional from start to finish. Made changes to some complaints i had and the eventual result was highly satisfactory. The after cleaning was also exceptional, i hardly had to do any touch up or cleaning myself.Furniture placement was in the exact place wanted them.
We required extensive restoration from a water leak in Raleigh, NC. Special thanks go out to the pack out and pack in team; especially Mike and Claudia. All of our items were professionally photographed, catalogued, packed and replaced without one piece lost or broken. The entire team was professional, efficient and courteous throughout the process. I am sure you are grateful to have them on you staff.
A pipe burst in our kitchen at 3:30 in the morning, causing significant damage to our first level floors -- smack in the middle of the first COVID19 spike in North Carolina. Carolina services was here within hours to help us understand the scope of the damage and to immediately begin work mitigating the damage done. Later, our project manager, Chris, helped us coordinate wood floor replacement, tiling, painting, trim, cabinetry replacement, even re-configuration of a garbage drawer due to the small changes in tile elevation. No detail was overlooked -- and throughout the process, in the midst of a global pandemic, they were as quick as possible in coordinating many moving pieces, flexible, and took pains to exercise safety each and every time they came onto the property. Our home is ours again, and we are very, very happy with the professionalism and care that Carolina Restoration Services provided. We recommend them exclusively to our friends!
Carolina Restoration recently assisted with the repairs from water damage to our house which included drying, wall/floor removal and installation, painting, and clean up. From the moment our insurance company put us in touch with them it was clear we were dealing with caring professionals who would get the job done expertly. When all was said and done we were beyond pleased with the service provided and would recommend Carolina Restoration highly! A special thanks to our project manager, Vic. He was extremely helpful, responsive, and a true professional. It was a pleasure working with him and the entire team.
Fire damage from lightning and then major water damage was addressed quickly and expertly the same evening into the following days. Hermes and his crew worked so hard, fast, and clean. Couldn't ask for a better crew.
Carolina Restoration was recommended by our homeowners Ins. carrier , after a leaking dishwasher caused extensive wood flooring damage . The entire job was handled with first rate professionalism by Carolina Restoration - They managed every step from assessing the damage to mitigation to installation of the new flooring , touch up and cleanup with an expertise that was a pleasure to witness. Special praise to our project manager , Daniel , who coordinated all of the steps seamlessly and with good humor . Highly recommended
My 3 year old son managed to flood our master bathroom. Carolina Restoration Services came recommended by my insurance company and they were very responsive, coming on the same day to survey the damage and start remediation. They took care of all of the insurance paperwork and then managed all of the repairs. They were flexible in allowing us to make alternative choices in replacement materials too. Would definitely use them again.
Carolina Restoration sent Matt Jarvis to discuss the process. He was so helpful! We had water damage from a pipe that burst. Edwin Chavez and his partner Marcus Johnson were the first crew to come out and they were professional, knowledgeable and they did a fantastic job with the clean up. CRS has some awesome crews working for them.
Great company to work with. Chris Flantos was great and always answered my calls no matter how many times I called him. He was responsive and finished the job in the time frame promised. Highly recommend this company!
We had a kitchen fire and was referred to Carolina Restoration Services. There were 3 Teams that came out and every person on each team was very efficient, very friendly, worked hard with no slacking. I would recommend this company to anyone that has a need. Thank you for a job well done!!!!!!
I was an insurance agent for 16 years and we referred business to Carolina Restoration. Our clients were always very happy. After having them do work on my house no w I know why. Their service was very professional and the quality of work was second to none. Thanks for the great job.
I am so appreciative of this company. Chauncey led the team of Mark, Max, and Andrew who moved all of my home’s contents flawlessly. Nothing damaged or missing. They were professional and kind, as have been all of the other people I’ve worked with including Claudia, Claudia, Carmen, Lee, Chris, Andrew, Sondra, and anyone else’s name I might have forgotten. They ALL deserve praise and have my sincere appreciation for their work on my behalf.
I have used CRS on losses ranging from a few thousand to hundreds of thousands dollars. Can't say enough good things about these guys! Prompt, thorough, detailed, knowledgeable, and easy to work with. Keep up the good work guys!
Contact Our Water Damage Restoration Experts in Raleigh & The Triangle
Carolina Restoration Services of North Carolina, Inc. is a Certified Firm through IICRC (Institute of Inspection Cleaning and Restoration Certification) and is affiliated with BBB, RIA, and HBA of Raleigh/Wake County. +
Our crew members have individual certifications through IICRC in the following areas: Water Damage Restoration, Fire & Smoke Restoration, Applied Structural Drying, Applied Microbial Remediation, Carpet Repair & Reinstallation, Odor Control, and Tree Damage Repair.