Carolina Restoration Services – Residential & Commercial Restoration Services in Durham NC
Water Damage Restoration Services in Durham
When you experience burst pipes, appliance leaks, or other water damage, contact Carolina Restoration Services. Our water damage restoration services in Durham NC provide the emergency water damage cleanup and repair you need for leaks and other water damage events.
Fire Damage Restoration Services in Durham
If your property in Durham NC has suffered fire damage, contact Carolina Restoration Services for fire damage restoration services. From total loss situations to fire damage contained to certain areas, we have the fire damage restoration services you need. Contact us 24 hours a day, 7 days a week for fire damage cleanup, repair, and restoration.
Smoke Damage Restoration Services in Durham
Whether fire, electrical issues, or other situations cause smoke damage to your property in Durham NC, Carolina Restoration Services is always on call to provide smoke damage restoration. From Deodorizing, Cleaning, and light renovation services to major restoration jobs, we can help with your smoke damage restoration needs in Durham.
Wind Damage Restoration Services in Durham
When powerful storms bring lightning, hail, and wind, contact us for wind damage restoration services in Durham NC. Carolina Restoration Services is always on call for your cleanup, repair, and restoration needs. When you need wind damage restoration services in Durham, contact Carolina Restoration Services 24 hours a day.
Sewer Backup Cleanup, Ceiling Leak Repair, & Flood Damage Restoration in Durham NC
At Carolina Restoration Services, we are always on call for emergency water damage needs. We handle sewer backups, ceiling leaks, flooding, and whatever water damage restoration services you may need. Contact Carolina Water Damage Restoration anytime for emergency water damage in Durham NC and beyond.
Do You Have Wind, Smoke, Fire, Or Water Damage?
Let our family help yours!
Carolina Restoration Services Company in Durham NC
Residential Restoration Services in Durham NC
When you need assistance after your home in Durham NC experiences wind, fire, smoke, or water damage, contact Carolina Restoration Services. Our residential restoration experts are always available, night or day, for all of your needs. Give Carolina Restoration Services a call for fast response and professional cleanup, repair, and restoration services in Durham NC and surrounding areas.
Commercial Restoration Services in Durham NC
Carolina Restoration Services is also the name to trust for commercial restoration services in Durham NC. Our specially trained commercial restoration technicians understand the demands and challenges of getting your business back up and operational. Contact us now for your smoke and fire, wind, and water damage restoration needs in Durham NC.
See What Our Emergency Damage Repair Customers in Durham Have To Say
Working with CRS to recover from some extensive water damage in our home was an excellent experience. From Aaron's mitigation team, to Eric's repair team, to Katie in the office, everyone made us feel like we were the only customers in the world and our satisfaction was their primary goal. In many ways they left our home in better shape than it ever was even before the damage. They put great care and attention in their work, and maintained consistent and clear communication every step of the way. I cannot say enough to recommend this company should you need them.
Adam Brenneis
16:56 08 Apr 19
We had water damage at our home and everyone we worked with at Carolina Restoration was very professional and did a great job. Our project manager Chris was very professional and was always easy to reach and dealt with my questions asap. Everything went according to schedule and my floors and cabinet look like new now. Great job by Chris and team on the repairs. Jeremiah, Chauncey , Max and John did an excellent job moving our furniture. They worked very hard and got everything back the way we wanted it. Great workers and very respectful.
Gary Hagan
04:57 25 Feb 19
We had significant flood damage and had to work with insurance for repairs for the first time in our lives. Carolina Restoration made the fixing of our home a positive experience. The work was outstanding, the communication was accurate and always prompt, and Scott was onsite regularly to ensure that work was done as it was scheduled. I would definitely call Carolina Restoration in the future!
Richard Krassy
20:20 15 Mar 19
Keith Southern called to say he would be a few minutes late, a nice courtesy. He then provided a thorough evaluation of our situation--for no charge! We also used Carolina Restoration last year for a different issue. Again, good service.
charles kidder
20:00 22 Feb 19
The contents department was wonderful in helping me feel at ease with taking our items in and out of our home. Chauncey, Jermaih, John and Max we’re so helpful and easy to work with. They all went above and beyond! Thank you!
Rocketthepro 99
15:53 18 Mar 19
Chauncey, Jeremiah, Max, Perla, and Claudia were amazing. Can not thank them enough for their help. There were so accommodating, fun, and energetic making an already stressful situation so much easier to deal with. I can't thank them and Carolina Restoration enough for their help.
Julie Zeren
17:03 29 Mar 19
Chauncey , Jeremiah, John and Max went above and beyond today. They were extremely respectfull, very careful and they are truly an asset . The experience with Carolina restoration has been truly wonderful. That you.
lee Adams
19:00 24 May 19
Chauncey and Max were excellent. Very helpful in moving furniture and went beyond with the small friendly touches.
Gary Biglaiser
15:22 03 Jun 19
Contacted CRS in the middle of a project as I spotted signs of a water leak. Keith came out to look at the issue and was so helpful. It turns out that there were no signs of a leak. Keith provided some recommendations after looking over the area for precautions to take to make sure the water stayed out. I was surprised that there was no charge to review this. I really appreciate the professional and friendly attitude of this team.
Tony D'Agostino
15:17 08 Jun 19
We are very pleased with our roof and this company. Josh McCombs is our sales rep. He was outstanding! Kind, efficient and professional. He has made our experience hassle free and a pleasure. All the staff is very competent.Cathy and Dave Young
Cathy Young
21:22 08 Jun 19
We are very fortunate that our home owners insurance company, Erie, referred us to Carolina Restoration Services for remediation and repair services after a plumbing failure required all downstairs flooring to be removed and replaced. We found CRS to be a very professional and client oriented company. All the project managers, and teams, that we worked with in the various stages were great, especially Eric Ambrose who managed the repair phase to a completion that we find highly satisfactory.
Claude Brezeale
13:52 11 Jun 19
Chauncey, Jeremiah, Max, Maria, and Claudia O did an amazing job helping us out in our time of need. I wish we would have had these guys instead of the trashy company of service master that Allstate stuck us with in the beginning. They were fast, polite, and extremely efficient. If you experience any house fire, flood, hurricane issues, call these guys. They will get you heading to recovery in no time!!!! Thank you guys so much!!!
Katie Creager
18:44 12 Jul 19
They are very friendly and professional. Very prompt and efficient and go above what they are entitled to do with their job description. The assisted my grandmother with all her needs for her move and were very professional. Chauncey and Aaram were a big help and we really appreciate their hard work.
Toya Marshall
14:32 09 Aug 19
I'm thankful that Nationwide home owners insurance company, Susan, referred me to Carolina Restoration Services for remediation and repair services after a hot water heater rupture required all downstairs and upstairs flooring to be completely removed and replaced. I found CRS to be professional and client oriented. All the project managers, and teams, that I worked with were wonderful, especially Jeffrey, who managed the repair phase to completion. Also, a special thanks to Andreas for his fantastic work and attention to detail. Work well done!! Thank you!
Donald Joyner
23:16 28 Aug 19
Thank you to Carolina Restoration Pro for making the process for a new roof so easy. Thank you especially to Alan and Rose for taking so much time to explain everything and going out of their way to help us. We are so satisfied with all the work done on the new roof, from the expertise of the workers to the quality of the product. This company is a pleasure to deal with.
JoAnn Vardis
22:56 09 Sep 19
After a water pipe broke and flooded my house I needed new floors and drywall repair Carolina Restorations did an outstanding job and even finished ahead of schedule. My new floors are beautiful and the installers did a great job. The painters fixed the drywall and painted my entire kitchen with not a drop of misplaced paint. They moved all my furniture out and back in without incident and even put my complicated media center back together. I would highly recommend them for any of these services.
Ann Griffin
00:58 17 Sep 19
Chris Flantos and his team at Carolina Restoration did an outstanding job with my water damage claim. I've worked in insurance for over 20 years, and this was the first time I suffered my own homeowners claim. Not only did they respond quickly, but they kept up communication throughout the process until the job was complete. Thanks so much!
David Pearsall
17:40 28 Oct 19
Worked with Carolina Restoration services to take care of a big water damage for the past several months. They have done an excellent job during the whole process, range from the mitigation, working with the insurance company on the estimation, repairing all the damages, and provide supporting documents for the mortgage company. Handling all the different parties involves a lot of work, the whole crew from Carolina Restoration Service make the whole process much less stressful. I especially appreciate the professional services provided by Chris Flantos during the repairing process. His team has done an excellent job beyond expectations. Overall, excellent services from a nice and warm team.
Xinming An
18:53 28 Oct 19
Chauncey and Rangi were super friendly and fast. Highly recommend this company! They got us back in our house sooner than expected, can’t beat that!
John Rogers
15:47 31 Oct 19
Colton and Hugo did an excellent job. We had interior water damage to parts of our ceiling and dry wall from a strong storm. They were very professional and courteous. They did a fantastic job repairing our ceiling, fixing the drywall, and painting.
ryan schuler
15:33 01 Nov 19
Chauncey and Mark are phenomenal! They did an outstanding job getting my furniture out back into place. I highly recommend them.
Katie Martin
14:43 12 Sep 19
Carolina Restoration did a great job of restoring our house after it was hit by a tree. Chris Flantos and his crew was competent and, most importantly, Chris did a great job of communicating any delays, changes and options throughout the process!
Brandon Watson
18:47 13 Nov 19
We had 2 separate water accidents with flooding within a few months at our rental. Carolina Restoration was fast, accurate and competent working with our rental agency and insurers. Office staff and owner helpful and available. We are very pleased with the advice given and the quality outcome.
Virginia Kent
21:45 10 Dec 19
I can't say enough good things about Carolina Restoration Services. We had a major leak in our office building and their team was onsite within 20 minutes of being called. They were able to get to work immediately and saved us tens of thousands of dollars worth of damages and repairs!
Eric Shriver
15:10 20 Dec 19
Carolina Restoration handled our repair efficiently and professionally. Supervisors and workers showed up when scheduled and restored our room to better than original condition.
Gregory McAvoy
20:21 20 Dec 19
Thank you so much Chauncey, Mark, and Aaram! They were fantastic! They were extremely professional and went the extra mile. They made sure I was happy with everything before they left. I hope they're getting paid what they're worth because it's very hard to find such awesome movers who really care. So I hope they're getting paid accordingly!
Holly Bicknell
19:19 06 Jan 20
We just went through a water loss claim and chose Carolina Restoration for mitigation and construction and were very pleased. They were professional, prompt and great to work with. Thomas and Brice were awesome and communicated with us at every stage of the process. Would definitely use them again!
Erika Thomas
22:09 08 Jan 20
Chris Flantos was awesome to work with! He stayed in touch during the process providing updates as to when crews would show up and what was being done during the reconstruction. I never had to call to see what was next! The crews arrived on time and left my home clean when they were done. Would recommend Carolina Restoration Services to anyone!
Charlie Dickerson
23:42 17 Jan 20
I was super fortunate to have Charlie and Hugo handle my final walk through/punch list. These guys were not only very professional and knowledgeable, but they were amazingly efficient, personable and went out of their way to make sure everything was handled to my satisfaction. My project manager, Eric, was very responsive in making sure corrections and concerns were promptly addressed. Thankful that my home is now restored and I must say myself, it's beautiful!!
C Sims
17:37 30 Jan 20
The people who work here are some of the most amazing people I've ever met in my life. They are always kind, compassionate and helpful. They really care more than most others do. You can definitely rest easy with their help!!!
Colton Kelley
02:50 11 Feb 20
I possibly just received one of the best customer service experiences in my lifetime. A few months ago, I came home to a burning fire in my garage. The fire damaged the wall, floor, ceiling really everything the garage was smoke black. Soon after getting the claims process going with the insurance company Eric Ambrose showed up to walk me through the process of getting the garage repaired through his company "Carolina Restoration". At the beginning I was very distrustful and skeptical so I overemphasized that I wanted quality work done to repair the garage as it was before the fire. He said he wouldn't have it any other way. He had several crews come to do different services from painting to replacing the garage door. He always had a masterful plan on how and when each jobs was to be completed as he explained his plan to me. His crew did top notch work and the results were phenomenal. If you want the job done right this company with Eric Ambrose is in my opinion the best choice you can make. I'm speaking from experience. I am so impressed! What a remarkable person and company. They have my business for life.
Donald Littlejohn
16:37 13 Feb 20
Carolina Restoration did a fabulous job getting my house back to better than it was after my toilets flooded 2 floors. Chris was attentive as the manager of the project and always a quick text away if I had any questions. The repairs were handled quickly, everything looks wonderful, and it was finished weeks earlier due to Chris getting started as soon as possible. I'm very happy to have what feels like a new house after the initial shock and stress from the toilet backup!
Sarah Ann
21:03 05 Mar 20
Eric A. and the Carolina Restoration team did a wonderful job repairing my home from start to finish after severe water damage. Eric's customer service was excellent! His professionalism and responsiveness was impeccable! These people really care about your needs and work really hard to make sure that you are satisfied with the job! I would highly recommend this company to anyone in need of quality repair home services.
Lekisha Crouch
19:34 09 Mar 20
Carolina Restoration Service have done an awesome job repairing my house from storm damage, a top half of a pine tree snapped and landed on the roof. I hired them because they did a wonderful job on my mother's house years ago due to a broken water pipe. Hiring them for my own storm damage proved that they can deliver over and over time again.Once the work began it went fast. So many different sets of skill workers to coordinate. Chris Flantos was our project manager. He was very professional, patient (with us) and very responsive to our inquiries. He checked every stage of the repairs to ensure the work being done was correct and to our approval. He gave us his professional opinion that aided our decisions in the repairs. Thank you both to Chris and to Carolina Restoration Services. I'd hire you again without hesitation if ever needed again. This is home ownership made simple.Raleigh, NC resident.
Alan Zelasky
21:13 14 May 20
I cannot say enough about how positive our whole experience was with Carolina Restoration Services. They have been amazing from the very beginning. Eric Ambrose was our Project Manager. He cared for us and our home and the project like it was his own. He was so diligent and responsive and respectful. Each workman that entered our home was professional, knowledgeable and did extremely high-quality work. I have raved to everyone I know about how happy we were and how they set our minds at ease after our flood. If you need any kind of restoration project, definitely call them. You will be so glad you did!
Annie Oman
21:50 16 Apr 20
We cannot say enough about Carolina Restoration and their Construction Project Manager Matt Baker. Communication is key when dealing with water remediation and restoration events and Matt and the entire Carolina Team were proactive at every step of the process in organization, advance comprehensive communication and follow-through in doing what they said they would do when they said they would do it. Additionally, Matt was eager to ensure touch-up details were addressed swiftly and he routinely followed-up with us to ensure project elements were completed on time, to 'as original' standards or better and to our satisfaction. Should the need arise in the future Carolina will be the first for us to call.
Steve .
20:23 21 Apr 20
Scott and Chris were amazing to work with following our dishwasher leak. Very large restoration project, involving moving us out of our home and replacing all hardwoods, tearing apart our kitchen, and renovating it during the process. There was a lot for them to coordinate, including scheduling of movers, contractors, floor & tile representatives, etc. etc. The schedule for this amount of work was so well done and everything was completed on time, with professionalism, and quality. Scott was always available when we had questions, needed anything, or to check on the work. HIGHLY recommend CRS!!!
Keenan Royalty
13:30 20 Apr 20
Carolina Restoration came out and replaced my roof due to some weather damage. They came highly recommended from my insurance company. The project manager that was over my claim, Eric Ambrose is probably the best person in customer service that I have ever dealt with. He responded to my emails/texts promptly. The workers had my roof done in a day and were also very nice. If you ever need work done, I highly recommend this company and highly recommend Mr. Ambrose! Thank you Mr. Ambrose for working on my claim!
Kathy Murray
16:30 29 May 20
Although the process hit a few bumps, it was understandable with a project like this. Daniel Teasley in particular was a stand out with his communications. He was responsive, always answered or returned my call, was proactive and I honestly can say it was the best customer service I could have hoped for.
James Fronck
17:02 02 Jun 20
Carolina Restoration did an amazing job coming to our home within 24 hours of unexpected water damage and making the water damage repair easy and manageable. The entire team was knowledgeable and was happy to work with my schedule and meet our home needs. We were impressed by the quick response time and the professionalism. I would recommend this team for any of your restoration needs!
Carrie M
14:35 18 Jun 20
After a sever storm the roof of our church sanctuary, education wing and the steeple all needed to be replaced. From the first call to Carolina Restoration Services to last day of the crane lowering our new steeple in place we experienced nothing but professional, efficient, expert, and respectful service. They worked with us on the price as well as the timing of their work in order to be least disruptive to the actives of our congregation. They responded quickly and spent time offering options to our church trustees that was best suited to our needs, budget and desires. The new roof and steeple was installed with skill and great workmanship and is beautiful and will last us many, many years into the future. Chris our project manager from Carolina Restoration was excellent. We would HIGHLY recommend Carolina Restoration Services.
Denise Honeycutt
15:15 26 Jun 20
Carolina restoration was recommended to me by my Home Insurance Insurance Erie when i had a water damage . I had a great experience/service from Remediation which was completed by Matthew Mccarter, to the movers who came to move my furniture out and back in. They went above and beyond. Also the project manager Chris Flantos who managed the repairs was exceptional from start to finish. Made changes to some complaints i had and the eventual result was highly satisfactory. The after cleaning was also exceptional, i hardly had to do any touch up or cleaning myself.Furniture placement was in the exact place wanted them.
Oyin Olowu
17:53 26 Jun 20
We required extensive restoration from a water leak in Raleigh, NC. Special thanks go out to the pack out and pack in team; especially Mike and Claudia. All of our items were professionally photographed, catalogued, packed and replaced without one piece lost or broken. The entire team was professional, efficient and courteous throughout the process. I am sure you are grateful to have them on you staff.
Todd Engstro
15:03 06 Jul 20
A pipe burst in our kitchen at 3:30 in the morning, causing significant damage to our first level floors -- smack in the middle of the first COVID19 spike in North Carolina. Carolina services was here within hours to help us understand the scope of the damage and to immediately begin work mitigating the damage done. Later, our project manager, Chris, helped us coordinate wood floor replacement, tiling, painting, trim, cabinetry replacement, even re-configuration of a garbage drawer due to the small changes in tile elevation. No detail was overlooked -- and throughout the process, in the midst of a global pandemic, they were as quick as possible in coordinating many moving pieces, flexible, and took pains to exercise safety each and every time they came onto the property. Our home is ours again, and we are very, very happy with the professionalism and care that Carolina Restoration Services provided. We recommend them exclusively to our friends!
Taylor Schmidt
21:19 18 Jul 20
Carolina Restoration recently assisted with the repairs from water damage to our house which included drying, wall/floor removal and installation, painting, and clean up. From the moment our insurance company put us in touch with them it was clear we were dealing with caring professionals who would get the job done expertly. When all was said and done we were beyond pleased with the service provided and would recommend Carolina Restoration highly! A special thanks to our project manager, Vic. He was extremely helpful, responsive, and a true professional. It was a pleasure working with him and the entire team.
Mark Scherr
03:09 24 Jul 20
Eric and the entire team did a phenomenal job during a very difficult season (COVID-19). They were very thorough, professional, flexible and responsive. Would use them again in a heartbeat!
Brian Ralph
16:37 06 Aug 20
Fire damage from lightning and then major water damage was addressed quickly and expertly the same evening into the following days. Hermes and his crew worked so hard, fast, and clean. Couldn't ask for a better crew.
Geraldine Velasquez
23:54 05 Aug 20
Carolina Restoration was recommended by our homeowners Ins. carrier , after a leaking dishwasher caused extensive wood flooring damage . The entire job was handled with first rate professionalism by Carolina Restoration - They managed every step from assessing the damage to mitigation to installation of the new flooring , touch up and cleanup with an expertise that was a pleasure to witness. Special praise to our project manager , Daniel , who coordinated all of the steps seamlessly and with good humor . Highly recommended
Robert Sirota
00:13 08 Aug 20
My 3 year old son managed to flood our master bathroom. Carolina Restoration Services came recommended by my insurance company and they were very responsive, coming on the same day to survey the damage and start remediation. They took care of all of the insurance paperwork and then managed all of the repairs. They were flexible in allowing us to make alternative choices in replacement materials too. Would definitely use them again.
Rory Huntly
13:25 12 Aug 20
Carolina Restoration sent Matt Jarvis to discuss the process. He was so helpful! We had water damage from a pipe that burst. Edwin Chavez and his partner Marcus Johnson were the first crew to come out and they were professional, knowledgeable and they did a fantastic job with the clean up. CRS has some awesome crews working for them.
Shelia W
16:38 26 Aug 20
Great company to work with. Chris Flantos was great and always answered my calls no matter how many times I called him. He was responsive and finished the job in the time frame promised. Highly recommend this company!
Daniel Romero
17:19 11 Sep 20
We had a kitchen fire and was referred to Carolina Restoration Services. There were 3 Teams that came out and every person on each team was very efficient, very friendly, worked hard with no slacking. I would recommend this company to anyone that has a need. Thank you for a job well done!!!!!!
Paul Page
22:44 16 Sep 20
I was an insurance agent for 16 years and we referred business to Carolina Restoration. Our clients were always very happy. After having them do work on my house no w I know why. Their service was very professional and the quality of work was second to none. Thanks for the great job.
Kevin Bickford
20:48 21 Sep 20
I am so appreciative of this company. Chauncey led the team of Mark, Max, and Andrew who moved all of my home’s contents flawlessly. Nothing damaged or missing. They were professional and kind, as have been all of the other people I’ve worked with including Claudia, Claudia, Carmen, Lee, Chris, Andrew, Sondra, and anyone else’s name I might have forgotten. They ALL deserve praise and have my sincere appreciation for their work on my behalf.
Katie Brader
14:41 25 Sep 20
I have used CRS on losses ranging from a few thousand to hundreds of thousands dollars. Can't say enough good things about these guys! Prompt, thorough, detailed, knowledgeable, and easy to work with. Keep up the good work guys!
Ken Thompsen
02:50 07 Oct 20
The CRS team did a great job remediating a bathroom leak and then restoring our bathroom to include flooring, painting, shower tile, and plumbing. Every tradesman we interacted with was professional, prompt and masters of their crafts. Matt did a great job managing the project and helping along the way. Highly recommend these guys!!! Thanks!
Steve Wingerter
16:19 09 Nov 20
I had a great experience working with the team at Carolina Restoration. I was especially impressed with the project manager/contractor, Vic. From the beginning of the process to the end, he was very thorough and attentive to my project. During the process, there was accidental damage made to the floor and he immediately followed up with the team to correct it. He seems to take a great deal of pride in his work. He answered all my questions and came by a few times to be sure I was 100% satisfied with the end result - which I was! That is the kind of project manager you want working on your home. I would highly recommend them.
Olivia's Calendar
16:41 11 Nov 20
Our Project Manager, Chris Flantos, was very organized and informative. He helped us understand the work that had to be done and why. He was flexible, listened to what we needed, and made adjustments as necessary. The contractors utilized were professional and did good work. Together, they finished our large restoration project a day ahead of time. All in all, we had a great experience with CRS.
Joseph Comello
18:25 16 Nov 20
Carolina Restoration Services of North Carolina, Inc. is a Certified Firm through IICRC (Institute of Inspection Cleaning and Restoration Certification) and is affiliated with BBB, RIA, and HBA of Raleigh/Wake County. +
Our crew members have individual certifications through IICRC in the following areas: Water Damage Restoration, Fire & Smoke Restoration, Applied Structural Drying, Applied Microbial Remediation, Carpet Repair & Reinstallation, and Odor Control.
NC General Contractor License: 43004
Contact Carolina Restoration Services In Durham NC
Call Carolina Restoration Services at (919)-469-1955 for Durham NC water damage restoration services, smoke damage restoration services, fire damage restoration services, and wind damage restoration services. You can also contact us online for your commercial and residential restoration services needs. Contact Carolina Restoration Services in areas we serve, including Chapel Hill, Holly Springs, Apex, Cary, Fuquay-Varina, Sanford, Wake Forest, Garner, Smithfield, Clayton, Raleigh, and Durham NC.