Carolina Restoration Services in Durham NC

My son flooded our bathroom, and the water damage spread to both of our bathrooms and our laundry room. Carolina Restoration came in right away and explained our options fully and clearly. Sam, our project manager, oversaw everything every step of the way, and we couldn't be happier with the results! I'd highly recommend Sam and Carolina Restoration!

Fantastic experience!Robert Harris managed his team flawlessly.

I would recommend Carolina Restoration to anyone who needs their service. Their teams of people that come in to perform different services are all very professional, knowledgeable & kind. They go the extra mile for you! Our team manager, Sam reached out to us to keep us updated on what was going on & what was upcoming. He was very concerned about any questions we had & helped us in so many ways . He was very personable & treated us with kindness. If I had to rate Sam , I would give him a 10 for excellent in his service keeping us constantly updated & sharing information on what was upcoming.If we had a concern . , he said “I got it”! & he always did. I am so glad we chose Carolina Restoration!!

Just five days after moving into our new home, our main sewer line backed up and ruined our finished basement. After a different company completed the mitigation and plumbing repairs, we contacted Carolina Restoration to take on the project of fixing our basement. While the experience with Carolina Restoration began with an unexpected departure of the initial project manager, that turned out for the best as Chris Flantos quickly jumped in to lead the project and get us back on track. He and his team went above and beyond to work with us and within our budget to provide high quality craftsmanship. Thanks to Carolina Restoration, our basement looks better than it did before the accident! The project was completed in time for us to host Thanksgiving and Christmas gatherings with family, which is a tremendous gift all its own. Thank you, Chris and Carolina Restoration, for adding value and joy to our home and family!

I love, love, love Chris! Very polite and helpful. Such a great help. I lost my husband 1 month before my house fire. CRS came in, they were wonderful. When I was all in my feelings and needed to make a decision, I could call Chris.He would send prices and choices. It made things easier. I am not the easiest person to work with, being in construction myself. Very trustworthy man. Thank You Chris and Thank you to your team. I think Chris should add photos of my house. He took some good ones.

Everyone at CRS was very friendly and helpful, and answered all of our questions. Sam Curtis, our main contact, made us feel comfortable throughout the process and was very responsive to our needs.

Carolina Restoration did an excellent job coordinating all of the repairs for my home. I only wished I had used them for the mitigation work as well! My insurance adjuster said they were the best in the business and they did not disappoint!