Carolina Restoration Services in Durham NC
Smoke & Fire Damage Restoration Services, Wind Damage Restoration Services, & Water Damage Restoration Services in Durham
Carolina Restoration Services – Residential & Commercial Restoration Services in Durham NC
Water Damage Restoration Services in Durham
If you experience water damage, contact Carolina Restoration Services anytime of day or night. Our water damage restoration services in Durham NC provide the water damage cleanup and water damage repair you need after any water damage event. No matter the extent of the damage, we have water damage restoration services that match.
Fire Damage Restoration Services in Durham
If your property in Durham NC has suffered fire damage, contact Carolina Restoration Services for fire damage restoration services. From total loss situations to fire damage contained to certain areas, we have the fire damage restoration services you need. Contact us 24 hours a day, 7 days a week for fire damage cleanup, repair, and restoration.
Smoke Damage Restoration Services in Durham
Whether fire, electrical issues, or other situations cause smoke damage to your property in Durham NC, Carolina Restoration Services is always on call to provide smoke damage restoration. From Deodorizing, Cleaning, and light renovation services to major restoration jobs, we can help with your smoke damage restoration needs in Durham.
Wind Damage Restoration Services in Durham
When powerful storms bring lightning, hail, and wind, contact us for wind damage restoration services in Durham NC. Carolina Restoration Services is always on call for your cleanup, repair, and restoration needs. When you need wind damage restoration services in Durham, contact Carolina Restoration Services 24 hours a day.
Sewer Backup Cleanup, Ceiling Leak Repair, & Flood Damage Restoration in Durham NC
At Carolina Restoration Services, we are always on call for emergency water damage needs. We handle sewer backups, ceiling leaks, flooding, and whatever water damage restoration services you may need. Contact Carolina Water Damage Restoration anytime for emergency water damage in Durham NC and beyond.
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Carolina Restoration Services Company in Durham NC
Residential Restoration Services in Durham NC
When you need assistance after your home in Durham NC experiences wind, fire, smoke, or water damage, contact Carolina Restoration Services. Our residential restoration experts are always available, night or day, for all of your needs. Give Carolina Restoration Services a call for fast response and professional cleanup, repair, and restoration services in Durham NC and surrounding areas.
Commercial Restoration Services in Durham NC
Carolina Restoration Services is also the name to trust for commercial restoration services in Durham NC. Our specially trained commercial restoration technicians understand the demands and challenges of getting your business back up and operational. Contact us now for your smoke and fire, wind, and water damage restoration needs in Durham NC.
See What Our Emergency Damage Repair Customers in Durham Have To Say
Best restoration company in the state for sure!!
Katie Bailey
22:04 03 Jan 18
Geico outdid themselves by hiring Carolina restoration services. Bob and his staff were professional, timely, and we were able to finish repairs to $10,000 worth of toilet flood damage in one week. Highly recommend this team to anyone seeking help with restoration in their home or business!
Debra Carlton
14:46 08 May 17
They helped us after some water damage, and rebuilt our hardwood floor. Friendly staff, easy to work with. Dedicated to getting things right. Would definitely recommend them to others.
Mike Avinger
18:13 18 May 17
I had water damage in my house and was looking for experienced people to do the job. My friend recommended this company. We are very happy with the results. They are very professional and dedicated workers. Chris Flantos and John Rowe and all of the crew consulted us with the materials and gave us choices. They deliver good results and I recommend this company.
Sanober Amir
21:48 15 Jan 17
Carolina Restoration was the company my insurance recommended when there was water damage to our home. The entire process flowed smoothly and all of the workers were top notched that Travis sent to do the various jobs. I am extremely pleased with how everything turned out. I was informed on a regular basis on what was to occur and what time the workers would come. I would definitely use them again. I rate them a 5 +. I enjoyed working with Travis whose demeanor was professional, he listened to my concerns and he really cared about the quality of workmanship in restoring our home. Thank you, Travis, thank you, USAA. Good job!!!!!
Terry Purvis
18:31 15 Nov 16
I called Carolina Restoration when my daughter's townhouse flooded at the urging of our insurance company. They were fantastic from start until finish. The house looks better than before. They took care of everything. Definitely would refer them to others. Great job.
Christopher Luke
15:03 24 Mar 18
Absolutely the best. The guys are respectful, professional and they keep you thoroughly informed at all times. Keith, Lee, Mark, Tim, Charlie, they are %100 professionals and I would never go with anyone else.
Corey Day
15:23 06 Jun 18
They do okay. For the money, not so much. Do they try to own up to it, yes. In the end you still pay for 5 stars and end up with perhaps 3 star results. If they didn't outsource the work to non-English speaking (zero) guys from El Salvador in their 20's and leave them without supervision in your house for a couple of days, perhaps it would be better. The 7 page quote / contract with numerous detailed charges (drywall tape joint repair, seal, prime, paint (2 coats), recessed lights, light fixtures, curtain removals/reattach, content manipulation charges, minimum labor charges, haul debris, cleaning, etc.) all have itemized charges associated with them. That's in addition to the charges of the regular itemized paint work. Some is done, some things done poorly, and some not done at all. For example, drapery detach and rehang was quoted at ~$133 (about 10 minutes work and I easily lifted them down personally in ~3 minutes) and recessed lights detach/reset at ~$65 (spring loaded, they pull straight down, which they never did at all. They painted around them.). In the end, the workers mud your walls in affected areas, sand some off and add a layer of paint. When asked what happened to seal, prime and 2 coats of paint (as quoted), they came back the next day and added more mud (???) to the same areas and another layer of paint (still no seal, prime, etc.). So, back to square one!! Some areas had so much mud build-up that a kitchen drawer no longer opened at all (or about 1"). Then they finally sent an internal 2 person English speaking crew (in their 20's) to spend another day repairing the original highly visible and structurally important wall (pointed out from day one, and every day, to any and all). This internal staff did much better on that one load bearing wall. Had they been sent the first time nd for all the work, perhaps the originally quoted 2 days (July 10 and 11) would have not turned in to 4 or 5 days add work July 13, cleaning July 16, and re-work July 19) of my time too. Lastly, don't pay $188 for the cleaning people sent to pretend to clean up after 3 days of El Salvadorians crossing our lawn and the front door entrance a few hundred times. That's about $94/hour and we had to personally clean and pay others to clean after them. We liked the project manager, although I don't think he gets to pick his crew(s), and obviously have other more important projects in parallel requiring his attention. Also, we liked the 2 internal CRS crew guys from the last day. They were much more attentive and professional. In the end, we paid ~$3,500+ for something that is probably 9 out of 10 times (we have had painters do the same areas before) priced at about half of that amount. I think the sweet spot for Carolina Restoration Services may be when Insurance picks up the bill and it's not invoiced to the home owner (our choice). I have a lot of pictures, but unless someone doubts the post, I don't see the point of posting them at this time. It's a 3 in quality. For the money, it's less. Had it been priced at about half, and taken less of my time (overall ~ 2 weeks, instead of 2 days), it would have been a 4+ star rating. I saw the final invoice, they took $83 off for the curtain charge. So, still about $3,500 for us, and for a so so outcome.
Stefan Stalgren
20:27 20 Jul 18
Chris Flantos and Carolina restoration services were a pleasure and very easy to work with. We had our roof replaced due to wind damage and they worked seamlessly with our insurance company to make everything super easy for us. The roof looks great and the process was hassle free!
Luke Langston
15:37 24 Jul 18
We had water damage to our house and did not really know how the process worked. Dave and the crew at Carolina Restoration walked us through the whole thing. They communicated great with us from start to finish. They were professional and made this difficult time much easier for us.Thanks to all involved.
Kevin Tuttle
12:19 27 Jul 18
Carolina Restoration's Chris Flantos and crew were outstanding. We had a tub over flow that caused damage to three levels of our home, six rooms in total were affected. They did not take care of the clean up but they put us back together perfectly. After we were dried out Chris came out and looked over the size of the job and got started right away. When they started there was barley a break in the action getting us whole again which was a god send. Chris was there with all the updates of what was going to take place next. The flow of information was alway there, we were never left in the dark about when they would be back for next step. In fact they were flexible with us in scheduling the final step of the floors being refinished. Tim Meyers our estimator and Chris Flantos our Project Manager were awesome. If you ever have fire or water damage which I hope you never do, feel at ease being in the hands of these gentlemen. THANKS FOR EVERYTHING!!!!
edolan713
01:24 03 Aug 18
Santos and Colton are top notch. They are professional, hard working, honest guys that take pride in their work & really care about doing the job right... from begining to end. So thankful for them and all the repairs they did.
G Schneider
18:43 10 Aug 18
We had a flood 3 years ago and again now (old pipes) Not a second of hesitation on who I would be calling! Carolina Restoration Services is by far the very best company. Their staff is incredibly knowledgeable, professional and prompt staying on task until the job is completed. They kept in constant contact with me throughout the process and outlined each days schedule. I would highly recommend them!
Tommy Mills
02:09 14 Aug 18
This is an amazing company. I worked directly with Bridgette and she was always on top of things. i can call or text her at anytime and she is always quick to respond and thorough. I am never left wondering where we are in the claims process or what is going to happen next. She is super and Carolina Restoration is superb.
Ashley LaMaster
16:15 29 Aug 18
We had an amazing experience with Carolina restoration. Carlos and Calton were so great to work with and they far exceeded our expectations. While they were working on our home, they moved everything and put it right back just as we left it by the end of the day. We were able to come home without stress of having an interrupted home. They accomplished a lot each day. The people they hired to do the carpet also went above and beyond our expectations. Scott, the project manger, was very informative and always prompt to respond with questions and updates. They finished everything on time exactly how they planned.
Jennifer Nadia Goodrich
23:28 06 Sep 18
Exceptional service. In the aftermath of hurricane Florence when we were trying to restore our operations, so that those that rely on us could carry our their businesses could do so, they turned up promptly and dealt with the water damage rapidly. Both Tim Martino and his team offered clear assessment and advice, making sure we understood all the possible options and stages. They have been responsive and communicative at every stage. I would not hesitate to recommend them!
Vic Roberts
21:06 23 Sep 18
The entire CRS team was great to work with. We had a pretty bad water leak that required remediation and repair, and CRS worked with us and our insurance provider to make sure everything went smoothly. Keith, Scott, John, and the rest of the team did a great job and it's almost like we remodeled - the area they repaired is nicer than it was before the issue we had!
Thom Hyde
19:48 26 Sep 18
We had damage from an air conditioning leak. We were so pleased with the Sheetrock repair and painting done by Charlie and Hugo. They were very professional and left everything extremely neat. We enjoyed dealing with Andrew at Carolina Restoration and would definitely recommend them! Sam who cleaned the carpets did a great job too.
Dana DiGiacomo
17:33 05 Oct 18
Owning an insurance agency means we assist our clients on a daily basis with their own claims. Recently my office experienced water damage and we called our favorite restoration company, Carolina Restoration Services, to take care of everything. The entire staff was wonderful to work with and the two individuals that stood out from the experience were Jeremiah and John from the Contents Department. I was impressed with their level of professionalism, attention to detail, and genuine care for us. I would recommend calling Carolina Restoration Services if you have any damage to your home or business and ask for Jeremiah and John.
Joshua Lipstone
15:31 19 Oct 18
Jeremiah, Chauncey, and Willie. I appreciate what they did in getting us back up after fire loss. They were more than helpful. I really appreciate it!
Arris Ford
16:25 26 Oct 18
Jeremiah, Chauncey, and Max just helped to move our furniture back in after we had our floors repaired. They were all extremely kind, careful with the furniture, and checked to make sure that things were in the right place. Two thumbs up from our end!
Mary Ripple
17:45 23 Oct 18
Fantastic job by everyone involved! Jeremiah, John, Zeke, Chauncey, Mike and others returned our household items with great care and concern. We speak very highly of CRS. Many, many thanks to the entire team!!
Rebecca Cascino
16:14 20 Nov 18
I had a water claim - water from an upstairs toilet was flung all over my family - leaked through the floor and emptied through a light fixture ceiling fan. Fan was on during the leak. Perla and Claudia O just completed my initial cleaning of my personal contents. They did a great job! Thank you!
Lisa Jenkins-Lem
22:24 07 Jan 19
My name is Chad and I'm using my stepfather's gmail acct to write this review. Garrett Brown (Carolina Restorations employee) inspected my home for moisture issues resulting from a small water leak in the roof. He explained how the moisture reader worked and let me see the reader screen so I could see the results. He was very knowledgeable about the leak and fully explained all of my options. Truly felt Garrett was very honest and forthcoming. He also inspected my crawlspace for another water concern I have. Once again educating me on potential causes and resolution for the issue. He reduced my stress levels about the roof and crawlspace items! Would highly recommend Garrett to assist you!
Philip Howard
21:47 08 Jan 19
I experienced a leak in my home due to a lateral sewer line clog on the 2nd floor. Carolina Restoration Services was recommended by my Insurance Agent and I can see why now. Every aspect of support from the initial water mitigation and drying services, to the final repairs have been well managed and executed. The gentleman who set up the fans and took out the flooring was very good. I am sorry I can't recall his name but he was thorough and followed up as promised to ensure my house was ready for reconstruction.A special shout out for the work performed by Santos and Hugo. They were at my home for many days restoring and repairing. They are a terrific team and I am very impressed with their skills and professionalism. They always kept me informed on what was happening and what to expect. They wanted me to be pleased with the progress before moving to the next step. My kitchen ceiling, crown molding, and freshly painted walls make my kitchen look better than before the leak! They also did an excellent job with my 2nd floor bathroom. After the new flooring was installed, Santos and Hugo had to retro fit a new bathroom vanity cabinet, paint the walls and install new shoe molding. As with my kitchen, the bathroom looks better than before the leak.I also must add that the Plumber provided by Carolina Restoration that hooked up the waterlines to my new vanity did a great job. He had to retro fit the pipes to my new cabinet. Everyone involved was timely and kept me informed on next steps. I did have a change in the Account Manager assigned to my project, but both Jack and Andrew were great and I appreciated their support. In closing, having to go through a water leak in the home, especially over the holidays, was stressful and very unfortunate to say the least, but I'm grateful that I was supported from start to finish with Carolina Restoration. They were outstanding.
Joanne Brady
16:46 02 Feb 19
Jeremiah, Chauncey , max and John Excellent job worked very hard and got everything back the way we wanted it. Also worked hard to get it back the way it was. Great workers and very respectful.
Gary Hagan
17:35 13 Feb 19
John, Jeremiah, Chauncey and Max - These young men did a great job moving the items back into the house. It was organized and done in a timely fashion. They were very courteous and pleasant to be around - we would use them again!
Oge Davis
16:27 14 Feb 19
I had water damage in my wall after hurricane Florence. Carolina Restoration was engaged by my insurance company after a different company botched the repairs. Carolina Restoration came in and completely redid the work and the experience was night and day. Carolina Restoration contained the dust within a plastic room and the workmanship was perfect. The project manager, Scott Prow, and the crew, Santos Portillo, and Hugo Urbina, were talented and professional. They did a fantastic job on the repairs and completely put my living room back together and cleaned up so well post repair. I highly recommend using this company for your home or business. Hopefully, I will never need this service again, but if I do, I know who to call. Thank you, Carolina Restoration for a fantastic experience.
Kathleen Schoenstein
18:11 15 Feb 19
Everyone at Carolina Restoration was great after I had water damage to my home. I appreciated the kindness and professionalism shown by everyone who helped me. I would highly recommend them!
Tonia Hayes
00:12 22 Feb 19
Keith Southern called to say he would be a few minutes late, a nice courtesy. He then provided a thorough evaluation of our situation--for no charge! We also used Carolina Restoration last year for a different issue. Again, good service.
charles kidder
20:00 22 Feb 19
We had significant flood damage and had to work with insurance for repairs for the first time in our lives. Carolina Restoration made the fixing of our home a positive experience. The work was outstanding, the communication was accurate and always prompt, and Scott was onsite regularly to ensure that work was done as it was scheduled. I would definitely call Carolina Restoration in the future!
Richard Krassy
20:20 15 Mar 19
The contents department was wonderful in helping me feel at ease with taking our items in and out of our home. Chauncey, Jermaih, John and Max we’re so helpful and easy to work with. They all went above and beyond! Thank you!
Rocketthepro 99
15:53 18 Mar 19
Jeremiah and Chauncey provided excellent service in moving and returning our items back to the home. They deserve 10 stars.Their professionalism was outstanding. They both handle all items the funiture,lamps,etc with the upmost care.as if it were their own with such care . They made sure everything was placed well in the home and to my satisfaction. I cannot say enough and how impress I have been with them from beginning to end. Carolina Restoration has been a pleasure to work during the repairs to my home after storm damages to the home.Jeffrey Brewer the project manager is simply amazing. He was kind,professional, and ensured the project was done timely and with care.Jeffrey kept me informed daily with the status of the project. THEY ARE AN ASSET TO THE COMPANY.THANKS! ! OUTSTANDING! !!
Sherry Spruill
16:06 21 Mar 19
Carolina Restoration Services of North Carolina, Inc. is a Certified Firm through IICRC (Institute of Inspection Cleaning and Restoration Certification) and is affiliated with BBB, RIA, and HBA of Raleigh/Wake County. +
Our crew members have individual certifications through IICRC in the following areas: Water Damage Restoration, Fire & Smoke Restoration, Applied Structural Drying, Applied Microbial Remediation, Carpet Repair & Reinstallation, and Odor Control.
NC General Contractor License: 43004
Contact Carolina Restoration Services In Durham NC
Call Carolina Restoration Services at (919)-469-1955 for Durham NC water damage restoration services, smoke damage restoration services, fire damage restoration services, and wind damage restoration services. You can also contact us online for your commercial and residential restoration services needs. Contact Carolina Restoration Services in areas we serve, including Chapel Hill, Holly Springs, Apex, Cary, Fuquay-Varina, Sanford, Wake Forest, Garner, Smithfield, Clayton, Raleigh, and Durham NC.