I cant say enough about Carolina Restoration and how much they helped our family find its way through chaos. We had a driver crash into the front of our house, requiring us to vacate immediately. Jeff and Kevin were with us from day 1, making sure we knew what to expect and walking us through the entire process. Jeff didnt just tell us what was happening during the initial phase of the insurance claim, he had the patience to explain it to us and helped us deeply understand it. (Trust me we ask a LOT of questions so their patience is exceptional).When you are displaced from your home, its a 24/7 reality. Of course it was a top priority to us, but Carolina Restoration made it feel like it was also their top priority. Kevin laid the plans out and prepared us for surprised (there are ALWAYS surprised). It went exactly as he told us it would, with all of its deep complexities and frustrations... but we were prepared.I cant express just how important that feeling of deep trust is when it comes to rebuilding a home. It had deeper emotion hooks into our family that we all expected, and to have that kind of trust was a true gift.8 months later we are home and we can honestly say that one of the silver linings of the process was meeting and getting to work with Kevin and their contractors through the process. I feel like I am a more knowledgeable and responsible home owner because of them.

Carolina Restoration Services was a lifesaver! They were at my house within hours of my call and cleaned up all of the water damage. Ray Ormsbee and his team did an amazing job with all of the repairs in just two weeks. I feel like I'm in a new house, and I couldn't be happier! A+

Update: We had them do the remodel of our bathroom after the damage and were yet again extremely happy with the service provided by our project manager, Robert. He was wonderful and had a schedule formulated so everything was done quickly, beautifully and within our budget! Best room in our home now!This company is consistently top notch. I used them 13 years ago with the same great service and quality work. We’ve got a complicated situation this time around and have worked with Hugo for remediation and Scott for repairs and could not be more impressed with their professionalism, quality workmanship and dependability. Our insurance company has even been very cooperative as soon as they heard we are using Carolina Restration. Kudos! You don’t find these type companies often anymore!Kevin and Andi Crawford’s

We had some water damage and needed remediation for drying, deconstruction, and then reconstruction on drywall and baseboard. I was extremely impressed with the responsiveness of their 247 phone line. They dispatched remediation team next day and they did a fantastic job. Same with deconstruction. I decided to use them for reconstruction because quote was very fair and appropriate based on scope of work. Derrick was my project manager and once we met and agreed on work he had his crew out the next day and completed with in two days.Very pleased with Carolina Restoration Services and grateful to have them as a resource I can trust. They truly have a complete offering and I will be using them in the future if we require remediation services.

They were extremely helpful to diagnose my issue quickly and efficiently. I was super impressed that they kept trying to find the most cost effective solution to remedy my shower leak. I will definitely call them again next time I have any issues with my home.

Sam was an awesome project manager. Super organized and stood behind all of the work!

We're grateful for Chris and his team's work on our home. They did an excellent job and went above and beyond in repairing and painting our ceiling! Thank you very much.