Carolina Restoration Services in Durham NC

Thanks to Derrick and his team at Carolina Restoration Services for quickly assessing, repairing, and restoring our laundry room - all work was completed on time, the finished work looks great, and communication about the work was professional.

Carolina Restoration has been so easy to work with. We just finished mitigation for water damage from a leaky washing machine on the second floor. They met with us the same day and set up clean up a few days later. The team was so clean and took care of our belongings. Communication was amazing!

Carolina Restoration Services was initially a third party contractor hired by my Insurance Carrier to do another estimate. My original contractors estimates differed from the insurance adjusters estimates. After talking with Patrick Hotte, I was immediately impressed with his professionalism and extensive knowledge of restoration after a fire. He explained the entire process in layman's terms so that I fully understood what he was going to do and what needed to be done. I was so impressed that I hired him to complete the build back project. I am very glad I did because the insurance company became very "difficult" during the process. Fortunately with Patricks advise we succeeded in getting what we needed to start the construction process. Chris Flantos was the project manager that I had the pleasure of working with. From there we worked very closely together through many stressful obstacles, had many meetings and many phone calls. Chris kept me informed every step of the way and answered all of my questions. He made sure all the complicated moving parts came together to get my house completed in a timely manner. Carolina Restoration office staff were also amazing and professional, staying on top of everything behind the scenes. Even when repairs were needed after the house was completed, Chris made sure that I, the customer, was completely satisfied with Carolina Restoration Services work. I can't highly recommend them enough for the incredible work that they do in fire restoration.

Carolina Restoration was an extremely easy company to work with when we had to have our floors replaced due to a leak. They handled every aspect of the project and kept us up to date. All of the workers they used were professional & experienced. Our project manager Robert was fantastic. He was available and communicated thoroughly.

We hired Carolina Restoration Services after a water leak from our attic HVAC system caused damage to our ceilings, walls, and flooring. From start to finish, they were outstanding. Their team handled the water mitigation, repair estimates, and project coordination with professionalism and attention to detail.Special thanks to our project manager, Sam Curtis, who went above and beyond throughout the process. He kept the project on track, finished the work ahead of schedule, and followed up multiple times to ensure everything met our expectations. Sam provided expert recommendations on materials, guided us through the insurance process, and made sure we received everything we were entitled to. The repairs turned out great, and we couldn’t be more pleased with the results. Highly recommend Carolina Restoration Services!

Here’s your sign to hire Carolina Restoration Services for ALL of your restoration needs - you won’t regret it!! We had a pipe leak that started in a closet and quickly turned into far more work than we ever expected. What began as a small issue became a full first-floor restoration — new flooring throughout, drywall replacement, painting, and new trim. Needless to say, it was a much bigger project than we were prepared for.We initially hired another restoration company and spent over a month struggling to get updates and track down invoices. They even told us we didn’t need to replace our bedroom carpet — but when Carolina Restoration took over, they immediately recommended replacing it to properly mitigate the risk of mold. We are SO thankful they did. That level of attention and care made all the difference!!From day one, the Carolina Restoration team made the entire process seamless and organized. Our project manager, Sam, was personable, knowledgeable, and truly put us at ease throughout. They coordinated with ANS Painting Company, and Alex and his team went above and beyond — not only repainting walls beautifully but even painting our baseboards to match our kitchen cabinets! The attention to detail was incredible, and our home truly looks better than ever!From start to finish, Carolina Restoration exceeded every expectation. They kept us informed, prioritized our comfort, and somehow created a sense of normalcy while our home was under construction.We are endlessly grateful to Sam, Alex, and both teams for their professionalism, kindness, and thoroughness. You won’t find a better restoration company in Raleigh — seriously, this is your sign to hire Carolina Restoration Services ASAP!!

Terrific people!