Carolina Restoration Services in Durham NC

I recently had a fire in my apartment and I was fortunate that the damage was not too bad. I lost the stove and microwave. As a result of the fire. The smell was terrible and there was debris everywhere. Luckily my apartment complex called Carolina Restoration. The team immediately came out with these huge air filters and the next day Tere and her team came to clean up. They were fast and very professional and extremely helpful. I recommend them to anyone who is need of a clean-up.

Service is Exceptional. They respond quickly and always do right by their customers. Bernice is amazing and Ronea is always there to help me! If you are ever in an emergency with your prooerty please call Carolina Restoration Services. They will take care of you!

Sam Curtis’s display his professionalism by his level of experience, his approach to the project at hand and his command of the technical details was impeccable. As one who have worked in the field of property maintenance, as well as major construction and facilities management, it was a pleasure to be not only treated with the highest respect, but stand back and watch a consummate humble individual go about his work.He is a credit to the company that he represents

My rental home had a fire/smoke damage and I worked with Carolina Restoration Service for restoration .From the moment I reached out, their team was quick to respond and provided a thorough assessment of the damage. One of the standout features of their service was the timely follow-up. They kept me informed every step of the way, making sure I was always in the loop regarding the progress of the work and any additional steps required.They seamlessly worked with my insurance company. They handled all the necessary paperwork and communication, easing a lot of the stress I was facing.I want to give a special shoutout to Derrick Taylor. Derrick was an absolute professional from start to finish. His attention to detail, clear communication, and friendly demeanor made the entire experience so much easier. He took the time to answer all my questions and ensured that every aspect of the restoration was completed to perfection.I highly recommend Carolina Restoration Service, especially if you want a team that is reliable, thorough, and great at working with insurance companies. Derrick Taylor and his team truly made a challenging situation as smooth and stress-free as possible.

My project manager, Sam Curtis, was A++. He was communicative (which is extremely important to me) and very professional. He’s an asset to the company, 100%. They repaired water damage to our floors, laid new LVP and sanded and stained our hardwoods. Also repaired and painted drywall. You cannot tell there was once a giant hole in the wall. Excellent work, done in a timely manner. Highly recommend Carolina Restoration, just make sure you ask for Sam to be your PM!!

Bryan Sherman did a great job as project leader for my job. He was always available and very responsive. He offered me interesting available solutions which made the end result just perfect. I appreciated his help very much.

When we returned from a 2-week vacation last summer, our attic water heater had broken, and a water pipe had burst in an upstairs bedroom wall. There was extensive water damage to the bedroom ceiling, wall, floor, carpeting and hallway. The water had also soaked through the floor to the kitchen ceiling, light fixture, a row of cabinets & microwave, and part of the hardwood floor. Kevin, our project manager, was excellent -- he guided us through the restoration process, listened to our concerns, was easy to communicate with, and kept us informed of scheduled work. Everyone he sent over -- plumbers, electricians, carpenters, drywall people, painters, general handymen, furniture packers/movers, carpet installers, hardwood floor restorers, etc.-- was courteous and knowledgeable, as was the office staff. Israel and Charlie were particularly helpful, and all of the workers performed quality work. We send our thanks to all! The restored/renovated kitchen and the bedroom look great! We highly recommend Carolina Restoration!